Terms & Conditions



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Terms & Conditions


  • 1.
    Children and Animals. Owner shall keep all children and animals away from the Work site at all times. Contractor shall not be liable for any injury to or loss of children or animals, including accidental escape, harm, or missing animals. Owner acknowledges that exterior and interior doors may be propped open for loading, unloading, and execution of the Work.
  • 2.
    Pre-Existing or Hidden Conditions. If Contractor encounters concealed, pre-existing, or unforeseen conditions that affect the integrity, feasibility, or safety of the Work, Contractor shall notify Owner and provide available options. Any corrective work or modifications required due to such conditions shall be subject to additional charges, which shall be reasonably approved by Owner prior to commencement.
  • 3.
    Dust, Electricity, and Electronics. Owner acknowledges that dust and debris may be present in the Premises during the Work. Owner is responsible for covering or unplugging all electrical devices. Contractor may turn off electricity during the Work, which may affect Owner devices. Contractor shall not be liable for any damage to electronics arising from dust, electrical interruption, or power cycling.
  • 4.
    Material Availability and Delays. Contractor shall notify Owner of delays caused by missing, damaged, or unavailable materials. Start dates and completion dates may shift due to supply chain delays or availability issues outside Contractor’s control.
  • 5.
    Changes to the Work. Any modification to the Work not expressly described in the Agreement must be approved in writing by both parties and shall result in Change Order.
  • 6.
    Plumbing Responsibility. Contractor is responsible only for plumbing components serviced, repaired, installed, or modified as part of the Work. Contractor shall not be liable for leaks, failures, or defects in existing plumbing lines, fixtures, or components not replaced as part of the Work.
  • 7.
    Material Selections and Changes. Owner shall evaluate material and design selections carefully. Once materials are ordered, no substitutions or cancellations shall be permitted. Any changes requested after material selections are finalized shall result in additional charges.
  • 8.
    Adjacent Wall Movement. Renovations may cause cracks, nail pops, or cosmetic changes in adjacent walls or other areas of the Premises. Contractor does not provide painting or cosmetic repairs beyond the immediate area of the Work.
  • 9.
    Clean-Up. Upon completion of the Work, Contractor shall leave the affected area broom-swept.
  • 10.
    Landscaping. Contractor does not provide landscaping, irrigation, or exterior plant-related services under this Agreement.
  • 11.
    Scope of Labor and Materials. Contractor shall supply the labor and materials necessary to complete the Work in accordance with the Agreement. Any materials or labor not specifically described in the Agreement shall be supplied by Owner unless otherwise agreed.
  • 12.
    Allowances. No unused portion of any allowance shall be credited to the original total Compensation.
  • 13.
    Design Assistance. Contractor shall provide design and material selection assistance through its designer/color coordinator related to the original Scope of Work. Any additional design work shall be treated as a Change Order and charged accordingly at the hourly rate outlined in the Agreement.
  • 14.
    Electrical Panel Upgrades. Any required or recommended electrical panel upgrade shall constitute additional work and shall be treated as a Change Order and charged accordingly.
  • 15.
    Electrical Grounding. Electrical grounding upgrades or corrections are not included in the Work unless expressly stated otherwise.
  • 16.
    Electrical and Plumbing Adjustments. Any additional electrical or plumbing work, including modifications required due to field conditions, shall be treated as a Change Order and charged accordingly.
  • 17.
    Fishing of Electrical or Plumbing Lines. If electrical wires or plumbing pipes must be fished through walls or framing, Contractor shall repair and paint only the specific area disturbed and not any adjacent rooms or unrelated areas.
  • 18.
    Appliance Procurement and Coordination. Owner is solely responsible for purchasing appliances and coordinating related vendor services. Owner shall confirm in writing that purchased appliances fit the drawings and specifications provided by Contractor. Delays caused by Owner, the appliance vendor, or incomplete confirmations shall extend the project timeline, and any required adjustments to the Work or materials shall require a Change Order
  • 19.
    Appliance Vendor Coordination. Owner shall coordinate appliance walk-throughs, delivery, and installation, and shall review all warranties provided by appliance vendors. All warranties are between Owner and the vendor.
  • 20.
    Material Receipt Requirement. Contractor cannot commence the Work until all required materials needed to reach Substantial Completion are received or guaranteed to be received. Contractor is not responsible for delays caused by missing, damaged, or backordered materials.
  • 21.
    Owner-Provided Information. Owner shall be solely responsible for the accuracy and completeness of any information, documents, or specifications provided to Contractor. Contractor shall be entitled to rely on such information without independent verification. Contractor shall not be liable for damages arising from errors, omissions, or inaccuracies in such Owner-provided information.
  • 22.
    Owner-Provided Services. Owner shall timely provide all information and services required of Owner under the Agreement, including but not limited to approvals, selections, coordination with third parties, and responses to Contractor requests.
  • 23.
    Coordination with Owner’s Contractors. Owner is responsible for coordinating the work of any contractors directly engaged by Owner to ensure such work does not interfere with Contractor’s Work. Contractor shall not be liable for delays or damages caused by Owner’s separate contractors. Unless agreed to in writing, Owner’s contractors shall not be permitted to work at the Premises during the project.
  • 24.
    Warranty Acknowledgment. Owner acknowledges review of the limited warranty contained in the Agreement and understands it is the sole warranty provided. All other warranties, express or implied, including the implied warranty of habitability and any warranty of fitness for a particular purpose, are hereby waived to the fullest extent permitted by law.
  • 25.

    Manufacturer Warranties. Owner acknowledges that manufacturer warranties on any material related to the Work are provided solely by the manufacturer. Contractor is not responsible for such warranties or any environmental or ecological conditions affecting them. Warranty service performed by Contractor does not extend or expand any warranty period.

  • 26.
    Warranty Forfeiture. Failure by Owner to pay any amounts owed under the Agreement shall result in automatic forfeiture of the limited warranty.
  • 27.
    Final Punch List Exclusivity. Contractor shall not be liable for any work or defects not included in the Final Punch List. Owner shall not withhold payment due to items not listed therein.
  • 28.
    Third-Party Plans and Specifications. Contractor is not responsible for reviewing or validating design elements in plans or specifications created by designers, architects, engineers, or other third parties unless otherwise agreed to in writing.
  • 29.
    Business Hours and Communications. Contractor’s business hours are Monday through Friday, 8:00 a.m. to 4:30 p.m., excluding holidays. Communications received outside business hours will be addressed within two (2) business days.
  • 30.
    Payment Methods. Invoices shall be paid via online ACH bank transfer through Contractor’s payment platform. PayPal or Venmo payments shall incur a 2.99% third-party processing fee (reflected as 3.08% in final cost) + $50 transfer fee per transaction. Contractor does not accept cash, check, debit, credit card, or Apple Pay payments.
  • 31.
    Construction Pricing Volatility. Owner acknowledges that construction pricing is subject to industry-wide fluctuations in material, equipment, freight, and labor costs, and that such fluctuations may occur between proposal, contract execution, procurement, and commencement of the Work. Pricing may vary, including when more than three (3) months elapse between initial proposal and start of construction. Owner agrees that market-driven increases shall be treated in accordance with the Change Order provisions of the Agreement.